Refund policy

  • ALL SALES ARE FINAL:

    • All sales are final for custom orders due to the delicate nature of our resin artwork.

    • Returns and refunds are not accepted after purchase.

  • INSURANCE INCLUDED:

    • Every UPS service that we offer includes $100 carrier liability.

    • Every order INCLUDES insurance for your peace of mind during shipping, no additional charges. This ensures that your purchase is protected in case of loss or damage.

  • REPORTING DAMAGE:

    • If your item arrives damaged, please contact us within 48 hours of delivery with clear photos of the damaged packaging and item.

  • PROOF OF DELIVERY

    • We always obtain proof of delivery for shipped items, ensuring transparency and accountability.

    • You will receive a delivery confirmation email as proof of delivery.

  • CUSTOMER SERVICE